Support
Write to us and a person on our team will reply by email within one business day.
Lost card or a charge you did not make?
Sign in and freeze the card first, then tell us right away. Reporting quickly limits your liability under the Electronic Fund Transfer Act and Regulation E. You can also email support@getroyalpay.com.
Complaints
If you are not satisfied with our answer, write to us with the subject "Complaint" and we will review it within 15 business days. You may also contact the Consumer Financial Protection Bureau at consumerfinance.gov or 1-855-411-2372.
Mailing address
Royal Payment Solutions, LLC
3044 Breckenridge Ln Ste 102
Louisville, KY 40220